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The Danish Refugee Council Is Recruiting A Protection Monitoring Officer

Akwajobs   (Buea, South West Cameroon)

Posted : 3 December, 2019
Category : Monitoring and Evaluation   Location : Buea, South West Cameroon
Job type : Full Time

Protection Monitoring Officer

Organization: Danish Refugee Council

Title of the position: Protection Monitoring Officer

Location: Based in Buea with frequent travel to other parts of the South West Region

Unit/Department: Protection

Duration of Contract: 5 months (renewable based on performance and availability of funds)

Starting date: 01 January 2019

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.


Reporting to: Protection Manager

Activity Supervision Line: Protection Monitoring Assistants, Protection Focal Points

Main Responsibilities


To provide technical support for all protection monitoring activities, including the collection (both through mobile devices and in hard copy), storage in hard copy and soft copy and analysis of protection information. The Protection Monitoring Officer will ensure compliance with the DRC Information Sharing Protocol at all times.

Programme Planning and Implementation

  • Supervise the collection of protection data, ensuring that Protection Monitors are using approved DRC methodologies, the correct systems and approaching communities in a sensitive and culturally appropriate way.
  • Manage the work of Protection Focal Points to ensure that they are providing regular updates on protection information as needed, including daily phone checks.
  • Assist the Protection Manager in creating work plans for the protection monitoring team to ensure that all locations are covered on a standardized number of visits with sufficient use of different methodologies.
  • Summarize transcripts/notes from focus group discussions and submit to the Protection Manager on regular basis for review.
  • Oversee the submission of Key Informant Interviews and Direct Observations by Protection Monitoring Assistants from mobile devices to SurveyCTO (the software) in coordination with the relevant staff.
  • Provide technical support to Protection Monitoring Assistants on the receipt and transfer of information, according to DRC’s Information Sharing Protocol
  • Support the relevant Information Management/M&E staff on downloading files from SurveyCTO to Excel.
  • Review the charts and tables produced by Information Management/M&E staff and analyse results to produce draft written information on trends and submit to the Protection Manager.
  • Flag any individual cases that come forward while Protection Monitoring Assistants are carrying out Protection Monitoring activities in the community to the Protection Manager for appropriate advice/guidance.
  • Ensure the confidentiality and security of all information in both hard copy and soft copy, including overseeing the storage and transfer of information, according to DRC’s information sharing protocol.
  • Present findings, upon review of the power point presentation by the Protection Manager, from DRC Protection monitoring activities in the monthly Protection Cluster meeting.
  • Oversee and provide technical support the Community-Based Protection Committees (CBPC) and Protection

Focal Points in the communities.

  • Conduct regular visits to assigned field locations and support protection staff in their activities.


  • Ensure that Protection Monitoring Assistants submit detailed notes from all focus group discussions and translate where necessary to be sent to the Protection Manager.
  • Coordinate with the Protection Manager on the production of Rapid Protection Assessment and Protection Monitoring monthly reports to ensure that sufficient information is available for analysis and that Protection

Manager has received detailed summaries of all data collected.

  • Contribute to the production of quarterly and end of project reporting by submitting draft narrative and data analysis to the Protection Manager.


  • Where requested by the Protection Manager, liaise with DRC logistics staff to ensure that transport is organized in sufficient time in advance for all Protection Monitoring Assistants to cover the locations needed according to the workplans.
  • Liaise with the Protection Manager to ensure that Protection Monitoring Assistants have flagged individual cases for the Protection Manager awareness and advice/guidance.
  • Create/build and maintain good relationship with community leaders for smooth implementation of protection activities in the communities.


  • In coordination with the Protection Manager, ensure adequate support and capacity building for the Protection Monitoring Assistants, CBPC and PFP is provided for delivery of high-quality protection monitoring activities.
  • Ensure adherence to DRC’s national staff policy guidelines and ensure adherence by all direct reports.
  • Comply with DRC’s Code of Conduct at all times and ensure adherence by all direct reports.
  • Engage in recruitment process for new protection staff as appropriate (e.g. Job Description, Vacancy Announcement, Interview etc).
  • Support in induction process for new Protection Monitoring Assistants as and when necessary.
  • Perform any other relevant HR tasks as requested by the Line Manager (Protection Manager)


  • Degree in Law/Social work/Sociology/Psychosocial Studies or Diploma in Law/Social Work with a minimum of 2 years’ field experience or alternative degree with 4 or more years’ experience
  • Relevant certification
  • Knowledge and expertise in Protection and/or Social Work desirable
  • Must have at least 2 years working experience in (Social Work or humanitarian context)
  • Facilitation skills
  • Reporting Skills
  • Computer literacy (Excel, Word, Office Package)
  • Fluent in English, Pidgin and French

Functional Skills:

  • Strong organizational and problem-solving skills with analytical approach
  • Teamwork
  • Good communication skills
  • Must be able to work independently with limited supervision
  • Ability to strictly adhere to deadlines
  • Readiness to sign and abide to a Child protection policy
  • Readiness to commit and adhere to values, mission and vision of DRC

Knowledge of context: Minimum 10 years working / studying / living in South West or North West Cameroon.

Applications which do not demonstrate this will not be considered

Application process

Submit your application to the email address below: findi.mbua@drc.ngo

Note: Include copies of your relevant documents

Deadline for application: 15 December 2019

Applications will be reviewed on a rolling basis. Should DRC select a candidate prior to the deadline, we reserve the right to close the vacancy. 

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